Emotional intelligence (EI) is the crux of leadership. EI is comprised of Self-Awareness, Self-Regulation, Motivation, Empathy and Social Skills. This is a summary of Dan Goleman’s What makes a leader. Before we begin, here’s a consulting 2x2 grid:
quadrantChart
x-axis Awareness --> Influence
y-axis "Those around you" --> Self
quadrant-1 "Self Regulation "
quadrant-2 "Self Awareness"
quadrant-3 Empathy
quadrant-4 Motivation
Self-awareness: Knowing one’s emotions, strengths, weaknesses, drives, values, and goals—and their impact on others
- Realistic self-assessment
- Self-confidence
- Self-deprecating sense of humor
- Thirst for constructive criticism
Self-regulation: Controlling or redirecting disruptive emotions and impulses
- Disciplined
- Trustworthiness
- Integrity
- Comfort with ambiguity and change
Motivation: Being driven to achieve for the sake of achievement
- A passion for the work itself and for new challenges
- Unflagging energy to improve
- Resiliance - Optimism in the face of failure
Empathy: Considering others’ feelings, especially when making decisions
- Expertise in attracting and retaining talent
- Ability to develop others
- Sensitivity to cross-cultural differences
Social Skill: Managing relationships to move people in desired directions
- Effectiveness in leading change
- Persuasiveness
- Extensive networking
- Expertise in building and leading teams
Credits
Samantha Potts - Technical Super Star